Infrastructure improvement has an expensive reputation. Mention modernization in a planning meeting and people quickly picture large migrations, major architecture…
Read MoreA backup notification saying “successful” at 2:00 a.m. does not tell you what will happen when the production environment is…
Read MoreA company can receive hundreds of IT reports and still have very little idea what is happening with its technology.…
Read MoreA migration can finish successfully on Friday night and still create a difficult Monday morning. Users can sign in. Data…
Read MoreA new employee starts at 9:00 a.m. Their laptop turns on, which is a fairly low bar for success. The…
Read MoreMost companies know which applications they consider important. Far fewer know exactly what should happen when one of those applications…
Read MoreMost employees never think about IT infrastructure when it is working properly. They open Microsoft 365, join a Teams meeting,…
Read MoreA company can double its headcount without replacing most of its technology. The same Microsoft 365 tenant is still there.…
Read MoreThe printer breaking on a Tuesday afternoon is an IT support issue. A VPN that disconnects every Tuesday afternoon for…
Read MoreA business application does not need to go completely offline to cause trouble. Maybe it gets slower every afternoon. VPN…
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